(Modified from the NBME website)
Communication and Interpersonal Skills
Behavior List
Functions |
Sub-Functions |
1. Fostering the Relationship |
- Expressed interest in the patient as a person
- Treated the patient with respect
- Listened and paid attention to the patient
|
2. Gathering Information |
- Encouraged the patient to tell his/her story
- Explored the patient's reaction to the illness or problem
|
3. Providing Information |
- Provided information related to the working diagnosis
- Provided information on next steps
|
4. Making Decisions: Basic |
- Elicited the patient's perspective on the diagnosis and next steps
- Finalized plans for the next steps
|
5. Supporting Emotions: Basic |
- Facilitated the expression of an implied or stated emotion or something important to him/her
|